Adwant Realty

PRIVACY POLICY

For Adwant Realty

Effective Date: July 23, 2026

This Privacy Policy explains how Adwant Realty (“Company,” “we,” “our,” or “us”) collects, uses, stores, shares, and protects personal information when you visit our website, contact us, submit property inquiries, or communicate with us through digital channels, including the WhatsApp Business Platform, Google Rich Communication Services (RCS), email, telephone, and SMS.

Adwant Realty is committed to protecting your privacy and handling your personal information responsibly in accordance with applicable laws of India, industry best practices, and the policies governing Meta (WhatsApp Business Platform) and Google RCS Business Messaging.

By accessing our website or using our services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your information as described herein.

1. Introduction

At Adwant Realty, customer trust is one of our highest priorities. Whether you are exploring properties, requesting a consultation, scheduling a site visit, or communicating with us through our website or messaging platforms, we recognize the importance of protecting your personal information.

This Privacy Policy describes:

  • What information we collect.
  • How we collect it.
  • Why we collect it.
  • How we use it.
  • When we may share it.
  • How we safeguard it.
  • Your rights regarding your personal data.

This Privacy Policy applies to:

  • Our official website
  • Online inquiry forms
  • Customer registration forms
  • Property consultation requests
  • WhatsApp Business communications
  • Google RCS communications
  • Email correspondence
  • Telephone support
  • SMS communications
  • Offline interactions where personal information is collected digitally

2. Information We Collect

Depending on your interaction with Adwant Realty, we may collect the following categories of information.

A. Personal Information

You may voluntarily provide:

  • Full name
  • Mobile number
  • Email address
  • Residential or correspondence address
  • City and State
  • Property preferences
  • Budget requirements
  • Property type of interest
  • Communication preferences
  • Appointment details
  • Any information submitted through contact forms

We collect only the information reasonably necessary to provide our services.

B. Property-Related Information

During inquiries or consultations, we may collect:

  • Preferred property location
  • Residential or commercial property interest
  • Purchase or sale requirements
  • Investment preferences
  • Budget range
  • Financing requirements
  • Property ownership information voluntarily provided
  • Site visit schedules

This information helps us provide relevant real estate services and recommendations.

C. Device Information

When you visit our website, certain technical information may be collected automatically, including:

  • IP address
  • Browser type
  • Operating system
  • Device model
  • Screen resolution
  • Browser language
  • Date and time of access
  • Referring website
  • Pages visited
  • Session duration

Such information is primarily used for analytics, security, and improving website performance.

D. Cookies & Similar Technologies

Our website may use cookies and similar technologies to:

  • Remember user preferences
  • Improve browsing experience
  • Analyze website traffic
  • Measure website performance
  • Enhance security
  • Personalize website content where appropriate

Users may disable cookies through their browser settings; however, doing so may affect certain website functionalities.

E. WhatsApp & RCS Message Data

When you communicate with Adwant Realty through the official WhatsApp Business Platform or Google RCS, we may collect:

  • Mobile number
  • Message content
  • Date and time of messages
  • Delivery status
  • Read receipts (where available)
  • Customer support interactions
  • Media files voluntarily shared
  • Business conversation history

We only access and process messaging data necessary to provide customer support, respond to inquiries, manage appointments, and deliver requested services. Our use of WhatsApp and RCS complies with Meta’s and Google’s applicable business messaging policies.

3. Purpose of Data Collection

Adwant Realty collects information for legitimate business purposes, including:

  • Responding to customer inquiries
  • Providing property consultation services
  • Scheduling site visits
  • Managing appointments
  • Recommending suitable properties
  • Processing customer requests
  • Sending service-related notifications
  • Verifying customer identity where appropriate
  • Improving our website and services
  • Providing customer support
  • Complying with legal and regulatory obligations
  • Preventing fraud and unauthorized activities
  • Maintaining communication records for business purposes

We do not collect personal information beyond what is reasonably necessary for these purposes.

4. Consent for WhatsApp & RCS Data Processing

By voluntarily providing your mobile number and choosing to communicate with Adwant Realty through WhatsApp Business or Google RCS, you consent to receive communications related to:

  • Property inquiries
  • Site visit confirmations
  • Appointment reminders
  • Documentation requests
  • Property availability updates
  • Transaction-related notifications
  • Customer support responses
  • Service updates

Where promotional or marketing communications are sent, they will be provided only in accordance with applicable laws and with your consent where required.

You may opt out of promotional communications at any time by contacting us or following any unsubscribe instructions included in the message. Opting out of promotional messages will not affect essential service-related communications.

5. Legal Basis for Processing

Adwant Realty processes personal information on one or more of the following lawful bases, as applicable:

  • Your consent.
  • Performance of a contract or pre-contractual measures.
  • Compliance with legal obligations under applicable Indian laws.
  • Protection of our legitimate business interests, provided such interests do not override your fundamental rights and freedoms.
  • Prevention of fraud, misuse, or security threats.

Where consent is relied upon, you may withdraw it at any time, subject to legal or contractual restrictions and the necessity of processing certain information to provide requested services.

6. How We Use Collected Data

The information collected may be used to:

  • Respond to inquiries and requests.
  • Arrange property visits.
  • Share relevant property listings.
  • Communicate transaction updates.
  • Verify customer information.
  • Improve customer experience.
  • Analyze website usage.
  • Enhance service quality.
  • Resolve disputes.
  • Maintain business records.
  • Detect and prevent fraudulent activities.
  • Comply with legal obligations.
  • Support internal business operations and reporting.

We do not sell your personal information to third parties.

7. Data Retention & Deletion

Adwant Realty retains personal information only for as long as necessary to:

  • Provide requested services.
  • Maintain customer relationships.
  • Fulfill legal and regulatory obligations.
  • Resolve disputes.
  • Enforce contractual rights.
  • Maintain business records.

Once the information is no longer required, it is securely deleted, anonymized, or destroyed in accordance with our internal data management practices and applicable legal requirements.

Where permitted by law, you may request deletion of your personal information by contacting us using the details provided below. Certain records may be retained where required for legal, accounting, or regulatory purposes.

8. Data Sharing with Third Parties (Meta, Google, Telecom Operators)

To provide our services efficiently, Adwant Realty may share limited personal information with trusted third parties only where necessary. These may include:

  • Meta Platforms, Inc. for the delivery and management of WhatsApp Business communications.
  • Google for Google Rich Communication Services (RCS), where applicable.
  • Authorized telecom operators facilitating message delivery.
  • Cloud hosting and IT infrastructure providers.
  • Payment service providers, if applicable.
  • Legal, regulatory, or governmental authorities when required by law.
  • Professional advisers, auditors, or consultants under appropriate confidentiality obligations.

We require such third parties to process information only for authorized purposes and to maintain appropriate security measures.

9. Security Measures & Encryption

Adwant Realty implements reasonable administrative, technical, and organizational safeguards to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.

These measures may include:

  • Secure servers and hosting environments.
  • SSL/TLS encryption for data transmitted through our website.
  • Access controls and authentication mechanisms.
  • Firewalls and network security monitoring.
  • Restricted access to personal information on a need-to-know basis.
  • Employee confidentiality obligations.
  • Periodic security reviews and updates.

While we strive to protect your information using industry-standard practices, no method of transmission or electronic storage is completely secure. Therefore, we cannot guarantee absolute security, although we continually work to enhance our safeguards.

Stay Secure

Your privacy matters to us—reach out anytime with questions or concerns.

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